I. For direct orders.
Mekong staff will call customers directly to confirm the order. Customers can pay in cash at the company's office, transfer directly to the company's account number (or the personal account number of the director).
Immediately after receiving the money transfer payment, the consultant will call to notify the customer directly and schedule the delivery date and time. Depending on the customer's address, the delivery time can be from 12 to 72 hours.
In case of delayed delivery without prior notice, the customer can cancel the order and Fameko will refund the full amount paid by the customer within 7 days.
Valuable products include Value Added tax over 20 million VND, according to the Law on VAT issued by the State, payment by bank transfer is required. Customers can call the staff for detailed advice here
II. For high value or large quantity orders.
Mekong staff will call customers directly to negotiate the form of purchase and sign an economic contract to confirm the sale of goods between the two parties.
After signing the contract, customers please follow the terms of the contract
You can contact: 0949.305.533 (office hours) to comment on our products and services.
Thank you very much!